Platform Performance
Topics 1. Objective is to find the bottleneck. Is there something slowing loading a project. 2. Indexing 3. Related Lists - with many records or loading synchronizing 4. Can we produce reports from System Logs -> Transactions ? Platform Performance Metrics How long does it take to load a form? 1) There is a little clock in the bottom right - Click on it :) 2) System Logs -> Transactions (Check for response times for a specific Project) Look for the sys_id of the project. Show the column "View" - shows which view is loading e.g. https://xxx.service-now.com/syslog_transaction_list.do?sysparm_query=sys_created_onONToday%40javascript%3Ags.beginningOfToday()%40javascript%3Ags.endOfToday()%5EurlLIKE6441ab2a1b492c1800a9117a3b4bcb60%5Etype%3Dform%5Esys_created_by%3Dadm-joe.jarrett&sysparm_view= 3) Another way is to open the project and the Developer Console F12. Click on Network and reload the Project 4) https://xxx.service-now.com/now/nav/ui/classic/params/t...