cat items
To get actual values of the items use: current.cat_item.getDisplayValue() Otherwise use: current.variables.u_rights.getDisplayValue() // Set the Description of the REQ var req = new GlideRecord('sc_request'); if (req.get('sys_id', current.request)) { req.description = "Assign rights to a Server "; //+current.cat_item.getDisplayValue()+''; req.short_description = "Assign rights to a Server "; // +current.cat_item.getDisplayValue()+''; req.update(); } // Set the Description of the RITM var ritm = new GlideRecord('sc_req_item'); if (ritm.get('sys_id', current.sys_id)) { var desc = "Request for '" + current.variables.u_rights.getDisplayValue() + "' access rights for '" + current.variables.requested_for.getDisplayValue() + "'. \n"; if (current.variables.u_limitation == 'limit') { desc = desc + "Limited access requested for " + cu...